Privacy Policy
We prioritise the privacy, security, and confidentiality of your personal information and make sure compliance
with the Privacy Act 1988 and the Privacy and Personal Information Protection Act 1998 (PPIP Act).
By using our website and services, you consent to the practices detailed in this policy.
Collection of Personal Data
When you request a quote or interact with our services, we may ask you to provide certain information. This include:
- Full Name
- Contact Details (phone number, email)
- Vehicle Details
- Driver’s licence and passport details
- Information from interactions with our website (IP Address)
- Bank Account Information (for transaction purposes)
This information is collected through our online quote form or via direct communication.
Use of Personal Information
Your personal information is used to facilitate and improve our services. Key uses include:
- Contacting you to provide quotes and service updates
- Improving service quality based on feedback
- Communicating relevant service features and updates
- Responding to inquiries or concerns
- Protection against fraud activities
If you’re okay with it, we might send you some info about our services and special offers. No worries if you don’t want to get these messages; you can opt-out anytime, hassle-free. We want to make sure you only get what you’re interested in.
Disclosure of Personal Data
Your privacy is important to us, and we take extensive precautions to protect it. However, certain situations may require us to disclose your data:
- When required by law, or for law enforcement or legal proceedings.
- In cases where we use third-party vendors for services, they may need access to certain data to perform their functions. We only work with providers who comply with our privacy standards.
We may engage in partnerships where your data is processed by trusted third parties. We ensure these parties follow the same security and privacy commitments.
Cookies and Website Tracking
We may use cookies to improve your browsing experience—small text files placed on your device that store basic information about your preferences. Cookies analyse site traffic and improve site functionality.
- Analytics tools are used to track how visitors navigate our site.
- For targeted advertising, some third parties may use cookies on our site.
If you prefer not to have cookies stored, most browsers offer options to disable them. Note that this can affect your experience on our website.
Third Party Website Links
Our website, 5 Star Cash for Cars, may contain links to third-party sites for additional resources. Please note that we do not control these sites, and they operate independently of our policies. We encourage you to review each site’s privacy policy before submitting any personal data, as we are not responsible for their content or privacy practices.
Data Access and Corrections
As a valued user, you have rights over the information you share with us:
- You can request access to view your personal information.
- You may ask us to correct any inaccuracies in your data.
- Upon request, we will remove personal data that is no longer necessary for our services.
- If you object to certain uses of your information, please let us know, and we will accommodate your preferences where feasible.
Requests to access, modify, or delete data can be made by contacting us. We will handle these requests as per applicable laws and notify you if there are any legal reasons preventing us from fulfilling them.
Social Media and Networking Services
We engage with customers on social media platforms like Facebook, Twitter, and Instagram. Any data you share on these platforms is governed by the respective social network’s privacy policies, not ours.
When you interact with us through these channels, please be aware that we may utilise the information for engagement and communication purposes. However, we do not control the privacy practices of the social platforms themselves.
Changes to Our Privacy Policy
This policy may be updated from time to time to reflect new legal requirements or service changes. We will notify users of significant changes via email and encourage regular review of our policy for updates. Your continued use of our site and services after changes indicates your acceptance of the revised policy.
Contact Us
For any questions regarding this privacy policy or our practices, please get in touch:
5 Star Cash for Cars
https://5starcashforcars.com.au/
Phone: 0414 070 294
5 Star Cash for Cars values your privacy and works hard to protect it. We are here to answer any questions you may have and make sure your experience with us is secure and satisfactory.
